Consumer disputes: a balance between consumer protection and business needs
12/03/2013
All European consumers will now be able to turn to a competent body, whatever the type of dispute. The European Parliament today adopted by a large majority two reports that make available all mediation procedures in Europe by...
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More consumer trust in the internal market by better dispute resolution
10/07/2012
European consumers are only one step away from getting an efficient system of Alternative Dispute Resolution (ADR). Today, the Internal Market and Consumer Protection Committee (IMCO) of the European Parliament voted in favour of...
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Online Gambling: EP passes the ball on to the Commission
15/11/2011
The European Parliament has just voted for more European coordination and common standards in the field of online gambling in a resolution approved today in Strasbourg. As for the next step, it will be up to the European...
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Consumer rights to be enhanced in online contracts
16/06/2011
The internal market and consumer protection committee (IMCO) of the European Parliament adopted today a proposal for a new consumer rights directive that sets up a single framework in the field of distance selling (via online,...
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New boost for the Single Market
06/04/2011
Despite having brought many benefits to European business, citizens and consumers in the last 19 years, the full potential of the Single Market has not yet been achieved. In this regard the European Parliament debated this...
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Consumer rights extended to on-line purchases
24/03/2011
The European Parliament has voted today on a number of important amendments to improve consumer rights in the EU. The votes amend the European Commission's proposal for a new consumer rights directive intended to update and...
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Consumer rights in Europe get a boost
02/02/2011
Consumer rights in Europe were boosted last night by a vote in Parliament's Internal Market committee on Commission proposals, dating from 2008, to replace four existing directives on unfair contract terms and distance and...
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Cheaper mobile phone roaming in Europe
30/06/2009
As we approach the holiday season consumers are set for some excellent news as from Wednesday, 1st of July, calling, texting and mobile internet surfing whilst abroad in the EU will become a lot cheaper.
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